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MEIZAN Privacy Policy

Last updated: September 1, 2025

MEIZAN values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (meizankiln.jp) and related services. By using our site, you agree to the practices described in this Policy.

Information We Collect

1. Information You Provide

We collect personal information that you provide directly in situations such as:

  • Creating an account or profile

  • Placing an order or making a purchase

  • Contacting us by email or through customer service

  • Participating in community features, reviews, or surveys

This information may include your name, address, email address, phone number, shipping details, payment information, and any other content you choose to share with us.

2. Automatic Information

When you use our website, we automatically collect technical information, including:

  • IP address and device information

  • Browser type, version, and settings

  • Pages viewed, search history, and usage data

  • Cookies and similar technologies (see “Cookies” below)

This information is used for security, analytics, fraud prevention, and to improve our services.

Cookies

We use cookies and similar technologies to recognize your browser, provide essential functions such as checkout and account login, and analyze site traffic.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit the functionality of our site.

Note: In regions where required by law (e.g., the EU), we will request your consent before placing non-essential cookies. You may manage cookie preferences through your browser or consent management tools.

How We Use Personal Information

The information we collect is used for purposes including:

  • Processing and fulfilling orders

  • Providing customer support

  • Personalizing your shopping experience

  • Sending communications (where permitted)

  • Preventing fraud or misuse of services

  • Complying with legal obligations

Email Communications

If you subscribe to our communications, we may send you updates, promotions, or service-related announcements.

  • You may opt out of promotional emails at any time by adjusting your preferences or using the unsubscribe link provided.

  • However, transactional or service-related messages (such as order confirmations) may still be sent even if you opt out of marketing emails.

Third-Party Services and Delegation

We may engage trusted third-party service providers for payment processing, shipping, data analytics, and website operations. These providers may access personal information only to the extent necessary to perform their services and are not permitted to use it for other purposes.

User Rights (GDPR & CCPA)

Customers located in certain regions, including the European Economic Area (EEA) and the State of California, may have additional rights under applicable law, including:

  • The right to access, correct, or delete personal data

  • The right to restrict or object to processing

  • The right to data portability (GDPR)

  • The right to opt out of the “sale” of personal information (CCPA)

To exercise these rights, please contact us using our contact form.

Data Security and SSL Protection

We take appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

In particular, all input forms on our website use SSL (Secure Socket Layer) encryption, ensuring that your personal information is transmitted securely.

Third-Party Services

We may use third-party services such as payment processors, shipping companies, and analytics tools to support our business operations. These third parties may collect or access information as necessary to perform their services but are not permitted to use it for other purposes.

We do not sell or share your personal information with third-party advertisers.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the revision date clearly indicated.

Governing Law

This Privacy Policy and any disputes related to it are governed by the laws of Japan.